What we can and can't repair

We focus on repairs that affect your health, safety, and ability to stay in your home. If you’re not sure if your repair qualifies, call us and let’s talk it through.

What we can repair

All work is determined case by case.

Heating and Water

  • Furnace repairs and replacements
  • Boiler repairs
  • Water heater repairs
    Gas line repairs

Plumbing

  • Active leaks
  • Blocked drains
  • Health and safety issues

Electrical

  • Electrical troubleshooting (health & safety issues only)

Safety and Accessibility

  • Railings, handrails, treads
  • Smoke and CO detectors
  • Flooring safety repairs

Doors and Windows

  • Repairs and replacements when there’s a security or safety risk

Hazards and Weatherization

  • Limited mold remediation
  • Minor flooding cleanup
  • Weatherstripping and caulking

What we can't repair

We’re not able to take on:

  • Major structural work
  • Home remodeling
  • Boiler replacements
  • Roof replacements
  • Chimney work
  • Attic repairs
  • Insulation
  • Siding
  • Landscaping
  • Garages and outbuildings
  • Driveways and sidewalks
  • Whole-house weatherization
  • Lead and asbestos remediation
  • Emergency flood or fire response

Cosmetic Work

Exceptions may be made when needed to complete larger repairs, and the owner is unable.

Pre-Existing Conditions

Problems that were known before the home was purchased, within one year of purchase.

Rental Homes

We do not repair rental homes. Only owner-occupied properties are considered.

A healthy & safe home awaits.

Reach out to our team and we’ll walk you through eligibility and next steps together.